Have you ever overlooked something that was really obvious? I mean it was right there in plain view, but you couldn’t see it? To make matters worse sometimes the pressure is really on and you’ve got to come through for everyone, but you don’t know what the answer is or even where to find it? You know the type of situation I’m talking about don’t you?
Like finding the “Yes” button on the debit card reader at the grocery store.
Isn’t it about time that we finally adopt a standardized button layout for these machines?
I know that the button is there on the machine, but where?
Sometimes the button says, “enter”,
Other times it says “accept”.
Occasionally it doesn’t say anything at all because the words have been rubbed off.
Sometimes the words on the screen are by the button you are supposed to push,
but sometimes you have to tap the screen with a stylus.
If you’re lucky the button is green,
but sometimes it’s blue.
You may know where the button is on the machine at a Safeway, but go into an Albertson’s, and you need Tommy Lee Jones doing a hard target search of every henhouse, outhouse, and doghouse in the county to find it.
So you stand there paralyzed,
Staring at the PIN pad,
While a woman behind you is clearing her throat and pointing,
And you finally see it…
It’s right there on the pad,
A stationary button that doesn’t move.
It’s been there the whole time.
It wasn’t hidden.
It just wasn’t where we wanted it to be.